Dental insurance is a luxury that many people, unfortunately, do not have. Even for those who are fortunate enough to have it, it is in no way meant to pay for dental procedures in their entirety. That is simply not how dental insurance works. It should be considered a supplement only, with varying amounts covered by your carrier based on the dental plan that has been chosen.
Insurance is a complicated industry, with as many plan options within a single company as there are existing companies. To make matters more complex, the benefits within a selected plan can change from year to year at the discretion of the insurance company. For this reason, it is important for you to know all of the details of your plan. Your plan is a contract that you have entered into with the insurance carrier, and was, in most cases, chosen by your employer. Because of this contract, our office only has access to general details of the plan, and will not be given specific information regarding your plan. However, your insurance company will answer your questions about what is covered under your selected plan and explain to you how your coverage works. We are happy to provide you with the dental coding information prior to your visit, in order to help you give the appropriate information to your insurance company. It is important to note, an insurance company will not guarantee coverage until the work has been completed, and after the claim has been submitted to them.
We will submit claims to your insurance carrier as a courtesy to you. Any balance your insurance company does not cover can then be placed on your Care Credit card, Visa, MasterCard, Discover, cash, or personal check.